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Information Questions

Prequently asked questions

Will I receive the same product that I see in the picture?

While we try our best to ensure that the pictures resemble the product fully, pictures may vary from the actual product but the product will always be according to the description shown.

If you have any questions with regards to a specific product always feel free to contact our support team.

Where can i view my sales receipt?

Your sales receipt will always be available in your account page for your reference.

To view, print or download it, simply logon to your Mobilecity account and navigate to My Orders. Click on Invoices and select print invoice.

How can I return an item?

For any returns kindly contact our support team at [email protected] and use your order number as reference.

Our support team will contact you and help you swiftly.

Will you restock items indicated as “out of stock?”

All items indicated as "out of stock" can still be purchased. We will restock them and deliver to you as quickly as possible.

If the product is no longer available for restock we will completely remove the product from our store.

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Contact us for any questions